Terms and Conditions for Taxi "1X"

Welcome to Taxi "1X"! These Terms and Conditions ("Terms") govern your use of our services, website, and application (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or are using the Services under the supervision of a parent or guardian. If you are a minor, you may use our Services only with the involvement of a parent or guardian. You agree to provide accurate, current, and complete information when creating an account or using our Services.

2. Services Provided

Taxi "1X" offers transportation services through our fleet of vehicles. Our Services include:

  • Booking a ride through our mobile application or website.
  • Providing drivers who will transport you to your desired destination.
  • Customer support for any inquiries related to our Services.

3. User Responsibilities

As a user of our Services, you agree to:

  • Use our Services only for lawful purposes.
  • Not use our Services in a way that violates any applicable law.
  • Respect the rights of our drivers and other passengers during rides.
  • Not engage in harassing, threatening, or abusive behavior towards drivers or other passengers.
  • Not misrepresent your identity during the booking process or while using the Services.

4. Payment Terms

All fares are calculated based on the distance, time, and applicable surcharges. When you book a ride, you authorize Taxi "1X" to charge your payment method the applicable fare for the ride. We accept various methods of payment, including credit/debit cards and other electronic payment systems.

All payments are non-refundable unless otherwise stated. In the event of a cancellation, any applicable cancellation fees will apply as outlined in our Cancellation Policy.

5. Cancellations and Refunds

Passengers can cancel rides through the application or website. Cancellations made within a specified timeframe before the scheduled pickup may incur a cancellation fee. Refunds for rides not taken will only be issued at the discretion of Taxi "1X" and must comply with our refund policy.

6. Driver Conduct

Taxi "1X" strives to ensure a high standard of service from our drivers. However, we cannot guarantee the actions or behavior of our drivers. Any complaints regarding a driver’s conduct should be reported to our customer support team for investigation.

7. Limitation of Liability

To the maximum extent permitted by law, Taxi "1X," its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services. This includes, but is not limited to, damages for personal injury or property damage.

8. Indemnification

You agree to indemnify and hold harmless Taxi "1X" and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including attorney’s fees) arising out of or related to your use of our Services, your violation of these Terms, or your violation of any rights of another party.

9. Modifications to Terms

Taxi "1X" reserves the right to change, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting on our website or within the application. Continued use of our Services signifies your acceptance of the modified Terms. We encourage you to review these Terms periodically.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within India for the resolution of any disputes.

11. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of India. Each party will bear its own costs, and the decision of the arbitrator shall be final and binding.

12. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us at:

Email: [email protected]

Phone: +91995547321

By using Taxi "1X," you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Taxi "1X"!